Shipping policy

Processing time
Orders ship within 1–3 business days from Larnaca, Cyprus. (Business days: Mon–Fri, excluding public holidays.)

Order cut-off
Orders placed after 12:00 (EET) are processed the next business day.

Cyprus (Local)

  • Store Pickup — FREE
    Collect from our shop in Larnaca. We’ll email you when it’s ready.

  • Pickup Point / Courier Office — FREE
    Delivery to your chosen courier point in 2–3 business days.

  • Home / Business Delivery — €3
    Door-to-door in 2–5 business days (remote areas may take longer).

Tracking: A tracking number is provided for courier shipments.

International

  • Economy Post — €8.99
    Delivered by your local postal service. Estimated transit times:
    EU: 5–10 business days • UK: 7–12 • USA/Canada: 7–15 • Rest of world: 10–20
    Tracking availability depends on destination postal service.

Customs & Duties: International orders may be subject to customs fees, taxes, or import duties set by your country. These are the buyer’s responsibility.

Shipping Notes

  • Address accuracy: Please double-check your address (including postcode and phone).

  • Undeliverable parcels: If a parcel is returned to us due to an incorrect address or failed delivery, we can reship (additional postage applies).

  • Lost / delayed parcels: If your order hasn’t arrived within the timeframes above, contact us at joakimjewellery@gmail.com with your order number.

  • Holiday periods: Processing and transit may take longer during peak seasons.

Questions?

Email joakimjewellery@gmail.com or call +357 24 654394 with your order number —we’re here to help.

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